Our online merchandise store caters to customers worldwide! Operating from our local warehouse in Kansas, we provide complimentary shipping on all domestic orders exceeding $80 or accompanied by any Maruyama or Hotsy equipment.

Our return policy mandates returns solely for damaged goods or incorrect items shipped. In such cases, we cover return shipping costs and ensure you receive the correct items. Exchanges for different sizes are facilitated at the customer's expense for return shipping. If you do need support with a return or exchange, please contact us at merch-support@sbmowing.com with your order number and details of your request.

We closely monitor our merchandise inventory. If a specific size is temporarily unavailable, rest assured that we’ve likely initiated another print order. Typically, items are replenished within a month. Stay updated by joining my newsletter here.

We’re brimming with fresh ideas for merchandise designs and styles! As a small business, we prioritize sustainable growth, avoiding overwhelming stock levels or exceeding our capacity. Stay informed by subscribing to our newsletter
here for updates on our latest merchandise offerings.

For detailed information about Maruyama's warranty policies and coverage, please visit their warranty page at
https://maruyama-us.com/warranty/. Here, you can learn more about the terms and conditions of the warranty to ensure you have a clear understanding of your product's coverage.

To register your product's warranty, fill out the warranty card that comes with your product or register online by clicking here.

If you require warranty repair, support, or need parts for your equipment, please visit a Maruyama Dealer in your area which can be found with the Dealer Locator Tool.

If further support is needed, please contact Maruyama tech support at techsupport@maruyama-us.com.

In the event that an authorized dealer is not in your local area and you require equipment repair, all shipping costs are covered by the customer. If you see that this could be an issue, please verify with the dealer locator that there is a local dealer in your area before making a purchase.

Our online equipment store currently sells to customers residing in the United States, with the exception of California, Alaska, and Hawaii. For those locations where we do sell, we are pleased to offer FREE shipping. We apologize for any inconvenience this limitation may pose to our California, Alaska, Hawaii, or international based customers and appreciate your understanding. Thank you for your support!

If you're unable to find what you're looking for in our store or need parts for your current equipment, we encourage you to explore Maruyama's network of local dealers. Click here to use the Dealer Locator Tool.

Looking for equipment that we don't currently sell? Visit your local Maruyama dealer to explore a wide range of options. Don't forget to use the exclusive SB Mowing $25 Coupon* that you can find here by clicking here.

*Coupon is only available for in-person purchases at a local dealership. Online orders do not apply.

Due to the nature of the items being sold, we regret to inform you that we cannot accept returns on equipment. Please ensure that you carefully review all specifications and photos provided before making your purchase. In the event of any damage during transit or equipment malfunction, please contact Maruyama Customer Service by clicking here.

If damage does occur during transit, the customer will have 5 days from the delivery date to report said damages.

Upon arrival, almost all of our products are fully assembled for your convenience. However, please be aware that our blowers require some assembly. Rest assured, the process is straightforward and easy to follow with the included owner's manual, ensuring you'll be up and running in no time.

Please be advised that order fulfillment typically takes 1-3 business days. Once your order is processed and ready for shipment, it will be sent via UPS Ground from our Texas warehouse. We appreciate your patience and understanding as we work to ensure your order is prepared and delivered to you in a timely manner.

We closely monitor our equipment inventory. If a specific piece of equipment is unavailable, rest assured that we are working on getting more. Stay updated by joining my newsletter here.

Unfortunately, due to the nature of our product and shipping logistics, we are unable to participate in Maruyama's 5-day buyback program. If this is a concern, we recommend purchasing the equipment from a local dealer who may offer more flexible return options.